Frequently Asked Questions
1. Am I eligible to use the Gift A Beer website?
You can enter if you are a resident of the UK, Isle of Man or Channel Islands and aged 18 or over. We may require any information that we consider reasonably necessary in order to verify your eligibility.
2. How old do I need to be to use the website?
You need to be aged 18 or over.
To use Gift A Beer, all you need to do is:
- Visit www.giftabeer.co.uk
- Complete the date of birth entry page
- Enter your name and email address along with the name and email of the friend you’d like to buy a beer for.
- Choose one of ‘Henry the Fox’s’ introductions and add your own message click Buy Pint!
- You will then be redirected to the World Pay system to complete the purchase.
4. How will I know if I’ve bought a beer for my friend?
If you have completed the entry fields correctly and your World Pay payment has been successful, you will receive an automatic confirmation email to confirm you have gifted a beer.
5. When will they receive my gift (Gift A Beer)?
An email will be sent directly to their email address and will be able to be redeemed from immediately.
6. What do I do if my friend informs me that they have not received the Gift A Beer email?
Firstly, please ask them to check their junk mail folder. If your friend still has not received the Gift A Beer email, please email: firstname.lastname@example.org or call 0845 850 45 45. We will aim to respond to your query within 2 working days.
7. Do I need to provide personal information? And why?
Yes. To enter, you will need to provide your name, date of birth and email address (see FAQ 3). You need to provide your email address when you enter, so that we contact you to confirm your purchase. You will also need to provide your bank card details in order to purchase a beer for your friend. See FAQ 10 for details of how we process personal information.
8. What should I do if I receive an error message when I enter my information?
The first thing to do is to check you entered your details correctly. If you are sure you have entered both your details and your friend’s details correctly but still receive an error message, email: email@example.com or call 0845 850 45 45. We will aim to respond to your query within 2 working days.
9. How many times can I buy a beer through Gift A Beer?
You can buy 1 beer a day.
Any questions: please call 0845 850 45 45 or email firstname.lastname@example.org